Shipping Policy – Ikamak
Order Processing

All orders are processed within 1 to 3 business days after payment is confirmed.

During periods of high demand, promotions, or holidays, processing times may be slightly longer.

Once your order is processed, it will be handed to the carrier for delivery.

Shipping Time

Estimated delivery time is 7 to 11 business days, depending on the destination country.

In most cases, orders arrive in approximately 9 days after shipment.

Delivery times may vary due to external factors such as:

Customs procedures
Carrier delays
Weather conditions
High-demand periods
Circumstances beyond our control

For this reason, delivery times are estimates and cannot be guaranteed.

International Shipping

We ship to most countries worldwide.

International orders may be subject to:

Import taxes
Customs fees
Duties

These charges, if applicable, are the responsibility of the customer according to the destination country’s laws.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number so you can monitor your shipment.

Tracking information may take 24–72 hours to update in the carrier system.

Incorrect Address

It is the customer’s responsibility to ensure the shipping address is correct.

If you notice an error in your address, contact us as soon as possible at:

📩 info.ikamak@gmail.com

If the order has already been shipped, it may not be possible to change the address.
If a package is returned due to an incorrect address, the customer may be responsible for reshipping costs.

Lost or Delayed Packages

If your order does not arrive within the estimated timeframe, contact us so we can review the shipment status.

For packages confirmed lost by the carrier, we will provide an appropriate solution, which may include:

Reshipping the product
Refund, as applicable
Contact

For any questions regarding your shipment or order, contact us at:

📩 info.ikamak@gmail.com

Our team will be happy to assist you.